Safety at Drakkar
Your safety is our highest priority. Every ride on Drakkar is built on verified identities, real-time protection, and full transparency.
Verified Drivers
Every driver on the Drakkar platform is thoroughly verified before they can accept rides.
- Full BankID identity verification for all drivers
- Valid driver's license and professional transport permit (kjøreseddel) checks
- Background checks in accordance with Norwegian regulations
- Vehicle inspection and insurance verification
Trip Safety
From pickup to drop-off, every trip is monitored and protected.
- Real-time GPS tracking throughout your entire trip
- Share your trip details with family or friends
- In-app emergency button with direct connection to emergency services
- 24/7 customer support available for all safety concerns
Secure Payments
All payments on Drakkar are processed through certified and secure payment providers.
- End-to-end encrypted payment processing via Stripe and Vipps
- Card details are never stored on Drakkar's servers
- Detailed digital receipts for every trip
- Transparent dispute resolution process
Data Protection
Your personal data is handled with the highest level of care, in full compliance with European and Norwegian privacy law.
- Full GDPR compliance and adherence to the Norwegian Personal Data Act
- Data minimization — we only collect what is necessary
- All personal data is encrypted at rest and in transit
- You can access, correct, or delete your personal data at any time
Reporting Concerns
If you experience anything that makes you feel unsafe, we want to know about it immediately.
- Report issues directly in the app during or after a trip
- Contact our safety team at team@drakkkar.no
- Anonymous reporting is supported
- All reports are reviewed and responded to within 24 hours